Privacy Policy: Text Messages / SMS Data Collection
This privacy policy describes how Raymond Nelson Insurance [“we,” “us,” or “our”] collects, uses and discloses information obtained through text messages (SMS) sent, in compliance with relevant laws of the United States, including relevant state privacy laws.
What Information We Collect and How We Collect It:
We collect your information when you check the box to use SMS texting and enter your phone number.
We collect the following information when you check the box to opt-in to receive text message from Raymond Nelson Insurance.
What we collect:
- Your phone number only.
We do not collect any other personal information through text messages.
How we use your information:
We use your phone number to send you text messages in response to your questions. We do NOT share your phone numbers or information TNs and SMS consent for marking purposes.
Your Choices and Opt-Out
We respect your right to control your communication preferences. You can opt-out of receiving text messages from Raymond Nelson Insurance at any time by replying “STOP” to any messages you receive from us.
Data Sharing and Security
We do not share your information or phone number or SMS consent with any third party or business for marketing purposes.
We maintain appropriate security measures to protect your information from unauthorized access or disclosure. These measures include:
- Secure data storage practices.
- Use of encryption technologies.
- Access controls and user authentication
Data Retention
We will retain your phone number in our messaging list for as long as you are opted-in to receive messages. Once you opt-out, we will remove your phone number from our active list within 10 business days, as required by law. However, we may retain your phone number in an archived database for legal or compliance purposes, such as recording requirements or potential disputes. The archived data will be securely stored and only accessed for authorized purposes.
Privacy Statement
Your privacy is a priority at Raymond Nelson Insurance Agency, Inc. We value the relationship we have with our policyholders and understand that you trust us with personal information about yourself, your belongings and your family. We are committed to ensuring that your personal information is used in an appropriate manner. We do not sell your personal information to anyone and do not share your customer information with others, except as permitted by law. This Privacy Statement applies to our current and former customers who obtain our personal, family or household insurance products, as well as claimants and beneficiaries of those products. Personal information means information that identifies you personally and does not include information that we can get from the public source. We promise to protect your personal information by following the procedures described in the Privacy Statement. Please read the following information to learn more about how we collect, share and protect your personal information.